Terms & Conditions

Company: Corbs Media & Graphics | Website: corbsmedia.co.za

Effective Date: 20 April 2014 | Last Updated: 04 July 2026

1. Definitions

• “Corbs Media”: Corbs Media & Graphics, trading in Durban, KwaZulu-Natal, South Africa.
• “Client” / “you”: Any person or entity that accesses our website or engages our services.
• “Services”: Website design and development, Answer Engine Optimisation (AEO), graphic design, branding, digital strategy, and related services.
• “Website”: corbsmedia.co.za and all associated pages.
• “Quotation”: A written estimate of services and fees provided by Corbs Media.
• “Deliverable”: Any website, design file, strategy document, or digital asset produced by Corbs Media under an agreement.

2. Acceptance of Terms

By using this website or engaging Corbs Media’s services, you confirm that you have read, understood, and agree to be bound by these Terms. These terms constitute a binding electronic agreement in terms of Section 11 of ECTA. If you do not agree, you must refrain from using this website or engaging our services.

3. Services & Quotations

3.1 Scope of Services

Corbs Media provides website design and development, AEO services, graphic design, branding, and digital strategy services as described on this website and in accepted Quotations.

3.2 Quotation Validity

All Quotations are valid for 30 (thirty) calendar days from the date of issue. A Quotation does not constitute a binding contract until accepted in writing by the Client and acknowledged by Corbs Media.

3.3 Scope Changes

Any variation to agreed scope must be authorised in writing by both parties. Additional work not covered in the original Quotation will be quoted separately and requires written approval before commencement. Scope changes may affect delivery timelines and fees.

3.4 AEO Results Disclaimer

While Corbs Media uses industry-best practices for AEO, we do not guarantee specific AI citation positions, organic search rankings, or lead generation outcomes. AI engine behaviour is determined by the platforms themselves (OpenAI, Google, Perplexity, etc.) and is subject to change without notice. We commit to applying our expertise diligently to maximise your discoverability.

4. Client Responsibilities

The Client agrees to:

• Provide accurate, complete, and timely content, information, and feedback required for project completion
• Ensure all content provided is legally owned or licensed by the Client
• Ensure all software licences used in the project are valid and legally obtained
• Maintain backups of existing website content before any migration or development work begins
• Designate a single point of contact with authority to provide approvals
• Respond to requests for feedback or approval within agreed timeframes (delays may affect delivery dates)

5. Payment Terms

5.1 Deposits

Website and design projects require a 50% non-refundable deposit upon written acceptance of the Quotation. Work commences on receipt of the deposit and signed acceptance.

5.2 Final Payment

The remaining balance is due prior to the website going live or final deliverables being released. Corbs Media reserves the right to withhold delivery of completed work until full payment is received.

5.3 Monthly Retainers

Monthly retainer fees are invoiced in advance on the 1st of each month and are due within 7 (seven) days of invoice.

5.4 Late Payment

Overdue amounts accrue interest at the rate permissible under the National Credit Act No. 34 of 2005. Corbs Media reserves the right to suspend services for accounts in arrears.

6. Intellectual Property

6.1 Client Content

The Client retains all intellectual property rights to content, images, logos, and materials they provide. The Client warrants they have the legal right to use and provide all such materials.

6.2 Deliverables

Upon receipt of full payment, intellectual property rights in custom-designed deliverables (including website design and graphic design created specifically for the Client) transfer to the Client, except where third-party assets (stock images, fonts, plugins) are incorporated — these remain subject to their respective licence terms.

6.3 Corbs Media IP

Corbs Media retains intellectual property rights in our methodologies, processes, code libraries, frameworks, and pre-existing tools used in the delivery of services. Portfolio rights: Corbs Media reserves the right to display completed work in our portfolio unless the Client requests otherwise in writing.

6.4 Website Content

All content on the corbsmedia.co.za website is the property of Corbs Media & Graphics and is protected under the Copyright Act No. 98 of 1978. Reproduction without written consent is prohibited.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the business relationship. This obligation survives termination of any agreement.

8. Third-Party Services

Our services may involve third-party tools, platforms, and services (WordPress, Elementor, Google Analytics, hosting providers, etc.). Corbs Media is not responsible for the availability, terms, or performance of third-party services. The Client is responsible for accepting and complying with the terms of any third-party services used in their project.

9. Warranties & Disclaimers

9.1 Service Warranty

Corbs Media warrants that services will be performed with reasonable skill and care. Defects in workmanship reported within 30 (thirty) days of delivery will be remedied at no additional charge, subject to investigation.

9.2 No Guarantee of Results

Corbs Media makes no guarantee of specific search rankings, AI citation frequency, traffic volumes, or lead generation outcomes. Digital marketing results depend on many factors outside our control, including search engine and AI platform algorithm changes.

9.3 Website Disclaimer

The corbsmedia.co.za website is provided “as is”. While we endeavour to keep information accurate, we make no warranties as to completeness or fitness for purpose of website content.

10. Limitation of Liability

To the maximum extent permitted by South African law (including the Consumer Protection Act):

• Corbs Media’s total liability shall not exceed the total fees paid under the relevant agreement in the 3 months preceding the event giving rise to the claim.
• We are not liable for indirect, consequential, or punitive damages including loss of profit, data loss, or business interruption, unless caused by our gross negligence or wilful misconduct.
• We are not liable for content delays caused by the Client’s failure to provide required materials or approvals.

Nothing in these Terms limits liability for death or personal injury caused by negligence, or any liability that cannot be excluded under South African law.

11. Consumer Protection Act

Where Clients are consumers as defined in the CPA No. 68 of 2008, all rights afforded under the CPA are preserved. Nothing in these Terms diminishes mandatory CPA protections, including the right to services of acceptable quality and fair dealing.

12. Termination

12.1 By Either Party

Either party may terminate an ongoing agreement by giving 30 (thirty) days’ written notice. Project agreements may not be cancelled once work has commenced without forfeiture of the deposit and payment for work completed to date.

12.2 Immediate Termination

Corbs Media may suspend or terminate services immediately for non-payment, fraud, abusive conduct, or material breach of these Terms.

13. Force Majeure

Corbs Media is not liable for delays caused by circumstances beyond reasonable control — including load shedding (Eskom outages), internet service disruptions, Acts of God, or government action. We will notify Clients promptly of any such event and work to resume services as soon as practicable.

14. Website Use

Users must not use corbsmedia.co.za for unlawful purposes, unauthorised access attempts, introduction of malicious code, or automated scraping without consent. Such conduct may constitute offences under the Cybercrimes Act No. 19 of 2020.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Disputes are subject to the jurisdiction of the High Court of South Africa (KwaZulu-Natal Division, Durban), or the appropriate Magistrate’s Court. The parties will first attempt good-faith resolution before resorting to litigation.

16. Amendments

Corbs Media may update these Terms at any time. Updated Terms will be published on the website. Continued use of the website or services after publication constitutes acceptance.

17. Contact

• Corbs Media & Graphics
• Website: corbsmedia.co.za
• Email: info@corbsmedia.co.za
• Location: Durban, KwaZulu-Natal, South Africa